Refund policy
Return and Refund Policy
Returns and Refund Policy
We have a no quibble returns policy. If for any reason you don't like your instrument you can return for a full refund within 28 days of receiving the Instrument. Unfortunately we are unable to return payment on any postage and packaging costs incurred.
Your instrument is designed to last a life time and will never go out of tune so we are happy to give all our instruments a 5 year guarantee.
Return and Refund policy :
- Terms of return - within 28 days
- State of return - As sold
- Process for return - Contact us to let us know you would like to return your order. You will arrange a tracked shipping service
- Process of refund - Refunds will be initiated within 48 hours of the drum being received back.
- Contact details - If you have any questions please contact us at info@steeltonguedrum.co.uk
Returns should be sent to:
Damian Busby, Newmoor Barn, Polson, Launceston, Devon. PL159QU