Refund policy

Return and Refund Policy


Returns and Refund Policy

We have a no quibble returns policy. If for any reason you don't like your instrument you can return for a full refund within 28 days of receiving the Instrument. Unfortunately we are unable to return payment on any postage and packaging costs incurred.

Your instrument is designed to last a life time and will never go out of tune so we are happy to give all our instruments a 5 year guarantee.

Return and Refund policy :

  • Terms of return  - within 28 days
  • State of return - As sold
  • Process for return  - Contact us to let us know you would like to return your order. You will arrange a tracked shipping service
  • Process of refund - Refunds will be initiated within 48 hours of the drum being received back.
  • Contact details - If you have any questions please contact us at info@steeltonguedrum.co.uk

Returns should be sent to:

Damian Busby, Newmoor Barn, Polson, Launceston, Devon. PL159QU