Return and Refund Policy

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Returns and Refund Policy

We have a no quibble returns policy. If for any reason you don't like your instrument you can return for a full refund within 28 days of receiving the Instrument. Unfortunately we are unable to return payment on any postage and packaging costs incurred.

Your instrument is designed to last a life time and will never go out of tune so we are happy to give all our instruments a 5 year guarantee.

Return and Refund policy :

• Terms of return  - within 28 days
• State of return - As sold
• Process for return  - Contact us to let us know you would like to return your order. You will arrange a tracked shipping service
• Process of refund - Refunds will be initiated within 48 hours of the drum being received back.
• Contact details - If you have any questions please contact us at info@steeltonguedrum.co.uk

Returns should be sent to: Damian Busby, Newmoor Barn, Polson, Launceston, Devon. PL159QU