Terms & Conditions

Terms and Conditions

General Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Steel Tongue Drum’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term ‘Steeltonguedrum’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Newmoor barn, Polson, Launceston, Devon PL15 9QU.

The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.  

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense.

• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales. 


Privacy policy

This privacy policy sets out how Steeltonguedrum uses and protects any information that you give Steeltonguedrum when you use this website. 
Steeltonguedrum is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 


Steeltonguedrum may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last update on 03.01.2019

This privacy policy allows customers to understand how their Personally identifiable information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect and protect your Personally Identifiable Information.

What personal information do we collect from the people that visit our website
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
 
When do we collect information?
We collect information from you when you register on our site, place an order or subscribe to a newsletter

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter in the following ways:

  • To quickly process your transactions.

How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.  All transactions are processed through a gateway provider and are not stored or processed on our servers, we do not see this information.

Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly. However, you can still place orders.

How your personal information is used, processed and disclosed.
Steeltonguedrum will NEVER rent, sell, trade or disclose your Personal Information to third parties. We may, however, use, process and disclose Personal Information to:

  • send information to customers about orders;
  • fulfill your orders;
  • process and collect your payments;
  • administer customer loyalty programs;
  • enforce Steeltonguedrums agreements with you;
  • provide you with important administrative information regarding the Service, such as changes to this Privacy Policy and our Terms of Use, loyalty programs and other policies;
  • prevent fraud and other prohibited or illegal activities; and comply with potential requests of law enforcement or data protection agencies.

When possible, General Information may be combined and/or linked to Personal Information, in accordance with the purposes specified above. We may use your General Information and deidentified Personal Information to prepare anonymized, aggregated data about our users ("Anonymized Data").

Third Party Service Providers
Steeltonguedrum employs other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, sending postal mail, providing search results and links, and processing credit card payments. These third-party service providers only have access to Personal Information needed to perform their functions but may not use it for any other purpose.

Stored Data                                                                                                                                                                                                                                                                                                                                                       Any secured data we have will be deleted after 2 years

 

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
 
http://www.
steeltonguedrum.co.uk


Steel tongue drum

Newmoor Barn

Polson

Launceston

Devon

PL159QU